MGMT 3977: Management of Human Services Organizations

This course covers the principles and best practices of managing a human service organization. This course also examines ways to develop human service administrators and professionals who can contribute to an organization's success by aligning management functions with the goals and strategy of the organization. In addition, the course will examine the differences between volunteer management and the broader human resources management, and the challenges associated with volunteer management. In doing so, students will learn relevant skills in selection, staffing and development, group processes, and cross-cultural/diversity issues. Relevant laws and legislation governing human service organizations will also be reviewed. (1.5 credit hours)